FAQ

 

Why are my sandals not exactly as I saw on the website?

We believe these shoes a work of art in that they're handcrafted by our artisans. There may be slight variations between each pair due to their handmade nature.

Do these shoes get more comfortable? They seem stiff.

Just like a new friend it takes time to relax and get comfortable. We suggest wearing your leather sandals for short periods until they feel like slippers!

Do you send parcels to my country? 
We send parcels all over the world. Please select your country in the order process or send us an email if your country is not selected.

How can I pay? 
Via ideal, paypal, mastercard, visa All payment methods are free.

I have a different delivery address? 
You can give a different delivery address during the ordering process.

I would like to receive a different size 
Please call or email us, then we put the right size already own!

Will I get my money back in return? 
Yes, if the Lori Sandals unworn purchases in the packaging and undamaged. If you suspect bear, we take the items will not return! 

When I get a response to my return? 
We handle returns within 7 days.

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